ADVICE
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Delivery and Payment

www.ReifenDirekt.com is an internet service brought to you by Delticom AG,Hannover,Germany .

All listed prices include value added tax (VAT).

Delivery

We simplify buying tyres. To save you time and money, we deliver the tyres to your doorstep. If you require a fitting service, we offer a number of tyre fitting companies in your area.

The normal delivery time for an existing order is 2 to 4 working days within Germany. Over 2/3 of our orders are delivered within 3 working days (please note that all delivery times are subject to stock availability). You will be notified by e-mail if we do not have your tyres in stock along with a date when we expect to have stock in again. When the goods are sent out, you will receive notification by e-mail. This e-mail will serve as your invoice and will also state the delivery date.

Choose between 2 delivery alternatives:
  1. The tyres are delivered directly to your home address. We deliver to the same address to which the invoice is sent. You can then fit the tyres yourself or you can take the tyres to be mounted by a service station of your own choosing.
  2. The tyres are delivered to an alternative address. In this case, please specify the delivery address, and the person authorized to receive the tyres on your behalf.
If you have any questions about our delivery terms, please don't hesitate to contact us at ReifenDirekt.com@delti.com

All prices include VAT and transport costs within Germany.

In case you decide to order just one item, please be aware that a 3,- EURO surcharge will be applied.

Please also add a surcharge of EURO 8,50 per tyre in case you need to have the tyres delivered to an island.

Payment options

While we make every effort to offer the lowest prices in the Germany, we will only be able to keep these competitive prices if payment for our products is assured.
Please choose your preferred method of payment:
  1. By credit card: We accept Visa, Eurocard/Mastercard, American Express and Diners. Enter your card number. We will debit your account after delivery. If, for security reasons, you would like to avoid sending your credit card number via the Internet, please send us your credit card details by fax or telephone.
  2. By bank transfer or cheque. Transfer the amount to the account listed on the invoice, or send us a cheque written out to the address listed below. After receiving the payment, we will deliver the tyres.
  3. You allow us to debit the owed amount from your account . You provide your bank details and make sure we have the authorization to draw the money from your account.We take care of the rest.We shall,of course,draw the money only after the tyres are dispatched.
  4. By invoice
    You can pay amounts of up to 300 EUR per invoice. Please bear in mind that we shall be asking for information on your present reliability from Creditreform Experian, Neuss. If you decide to pay for your order per invoice,the order you have with us is binding and you are under obligation to pay for it.In case you decide you don`t want the articles anymore,we shall be taking them back in accordance with our Return policy.The invoice is to be paid within 7 days from the delivery date

    Please pay to our account:
    Delticom AG
    Konto Nr. 4545406
    Commerzbank Hannover
    BLZ 250 400 66

If you have any questions about our payment options, please don't hesitate to contact us at Angebot.ReifenDirekt@delti.com

Our address:
Delticom AG
Brühlstr. 11
30169 Hannover
Germany
Telephone: 0049 - (0) 1805-335842 (Mon - Fri 7.00 am - 10.00 pm, Sat 8.00 am - 4.00 pm, in Germany, 14 cents per min)
Fax: 0049 - (0) 89-20 80 80 810

Please do not return any tyres to the above address. We cannot accept any tyre deliveries at this address. Please give us a call, or contact us by e-mail at reifendirekt.com@delti.com. We'll arrange for the tyres to be picked up.

© 1999-2014 by Delticom / reifendirekt.com 01.10.2014 06:16